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Privacy Policy​​

Welcome to Signature Mark Tours ("we," "us," or "our"). Your privacy is critically important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.signaturemarktours.com (the "Site") or engage with our services. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

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Signature Mark Ltd trading as Signature Mark Tours takes the responsibility of your privacy seriously and complies with the General Data Protection Regulation 2018 (GDPR). When you use Signature Mark Tours, you trust us with your information and we are committed to keeping that trust. The policy below describes what information we collect, how it is used, your rights and the lawful basis that permits us to process this information.

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Information We Collect

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We collect various types of information in connection with the services we provide, including:

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Personal Information

  • Contact Information: Name, email address, postal address, phone number, and other similar contact data.

  • Identification Information: Passport number, national identification number, and other similar data.

  • Payment Information: Payment card details and other payment-related information.

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How We Use Your Information

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We use the information we collect in the following ways:

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For Service Delivery

  • To provide, operate, and maintain our services.

  • To process and manage your bookings and payments.

  • To communicate with you, including sending confirmations, invoices, technical notices, updates, security alerts, and support and administrative messages.

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For Improvement and Personalization

  • To understand and analyse how you use our Site and services.

  • To develop new products, services, features, and functionality.

  • To personalize your experience and deliver content and product offerings tailored to your interests.

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For Marketing and Communication

  • To send you promotional messages and other information that may be of interest to you.

  • To provide you with news, special offers, and general information about other goods, services, and events we offer.

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Sharing Your Information

We may share your information with third parties in the following situations:

  • Service Providers: We may share your information with third-party vendors, contractors, and other service providers who perform services on our behalf.

  • Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

  • Legal Obligations: If required by law or in response to valid requests by public authorities (e.g., a court or a government agency).

  • With Your Consent: We may disclose your personal information for any other purpose with your consent.

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Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Right to Access: You have the right to request copies of your personal data.

  • Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe

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Cookies

Cookies are small text files placed on your computer by websites you visit. They are widely used to make websites work more efficiently and provide information to site owners. Cookies used on our websites help us provide and improve our services. Cookies are not shared with any third parties.

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Google Analytics

Our websites use Google Analytics to monitor and report on usage, such as the number of visitors, search phrases used, pages visited, and time spent on the site. To opt-out of being tracked by Google Analytics across all websites, visit: http://tools.google.com/dlpage/gaoptout.

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Cookies help us provide a better website experience by enabling us to monitor useful pages. A cookie does not give us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer. This may prevent you from taking full advantage of the website. Signature Mark Tours and its partners use cookies and other identification technologies on our apps, websites, emails, and online ads for purposes described in this policy.​

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